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Shipping & Returns
- Please allow 1 - 3 working days for delivery.
- All UK and International orders are sent using a first class Royal Mail service. For a fully tracked service please get in contact and we can give you a shipping quote.
- Delivery rates are calculated by the size, weight, value of the order and destination.
- You will be sent an email notification once your order has been dispatched.
Please note that local charges (eg. sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customer's own expense.
We gladly accepts returns of unused or defective merchandise for full refund or exchange within 14 days of purchase.
Please send the item to the address below using a tracked method. Once we receive your package we will promptly exchange or refund as you instruct. Shipping costs will not be refunded. In the case of an exchange we will cover the cost of the shipping to you.
Our return address is:
À L'AISE LTD
41a Hawarden Grove
If you have any queries please get in touch, you can find a contact form here: contact us